Terms of Service

Terms of Service

Last updated: November 2026

Quotes

Prices are quoted in US dollars and are valid for 30 days. Final pricing depends on the confirmed size, stock, quantity and finishing.

Proofs and approval

We send a digital proof before production. Production begins only after you approve it in writing. Once approved, the proof becomes the specification for your order.

Custom orders and returns

Our products are made to your specification and are therefore not eligible for return or refund once production has begun. If we make a production error – wrong size, wrong artwork, defective printing – we reprint the affected quantity at our cost.

Lead times

Production times are quoted from proof approval, not from order date. Delays caused by third-party carriers are outside our control.

Artwork

You confirm that you own or have permission to use all artwork and logos you send us. We do not check for trademark conflicts.

Contact

info@foldmarkpackaging.com